Lifting profitability  through theft & loss prevention - Steve Davis

A comprehensive, highly instructive, awareness-raising course, designed for retail or business owners and managers – who would like to augment their effectiveness in security management issues, improve theft/loss prevention methods, upgrade physical and/or procedural protections, and lift profits by enhancing their ability to more pro-actively control ‘shrinkage’ in all its forms.
Shoplifting is now $2 million per day in New Zealand. Time to take action?

I will cover:

• Overview of Retail and Commercial Security
• Shrinkage:  Merely a ‘cost of doing business’ – or a preventable waste of profits?
• Loss-threat trends:  Rising levels, sophistications, and new types of business crime and theft
• Attitudes and barriers:  Why ‘traditional’ security and loss-control methods are failing in NZ
• Are you a ‘soft target?’:  New insights into re-examining risk exposures and vulnerability factors
• Security as ‘profit centre’:  How one retail group lifted its net profits 60%, with fewer customers

 Internal Dishonesty

• The rising wave of employee theft: 79% of staff anonymously admit to stealing from the job
• All the experts agree:  On average, $6 of every $10 lost is due to internal dishonesty factors
• “I know my people”: Trust vs. control – realistically, how much of each can (should) be afforded? 
• Accepting ‘probable reality’:  It can happen to any manager, at any time, with any employee 
• WHY employees steal:  Motivation, rationalisation, opportunity, and your control pressure-points
• ‘Perks’ and ‘Mates Rates’: Where theft becomes de-stigmatised and is considered ‘acceptable’
• Unwitting complicity:  Workplace factors and environments that can encourage and abet dishonesty
  

BIO:
Steve started his career in the US Marine Corps Intelligence but has spent the last 2 decades in the Corporate-Industrial Security and Retail Loss Prevention. He travels all around New Zealand to work with companies that want to lift their profitability through theft and loss prevention.